~ AI Business Operations Runtime

Clawdio-Pro powers small business operations.

The software that runs Lucky Duck's DuckBot appliance — and is also available cloud-hosted. AI-assisted CRM, mail, books, and ops, built on Zoho One, backed by a real human plus AI escalation tier. Not a chatbot. Not DIY.

What is Clawdio-Pro?

A managed AI runtime that does real operations work for a small business — not a chat-bot, not a SaaS subscription, not a DIY hosting account.

Clawdio-Pro is the operations layer for businesses that want the benefits of a Zoho One CRM + AI assistance + a managed IT footprint, without running it themselves.

It runs as a Docker-based service that integrates natively with the Zoho One stack — CRM, Mail, Books, Desk, Projects, Campaigns, Analytics — and uses LLMs (Anthropic Claude, OpenAI, Google Gemini) for reasoning, drafting, summarization, and routing.

Crucially, every Clawdio-Pro deployment comes with a managed-service relationship: a real human at Lucky Duck Productions LLC standing behind it, plus an AI escalation tier (the clawdio agent) for after-hours and faster turnaround.

It is sold two ways: on a physical appliance (the DuckBot) shipped to your location, or cloud-hosted on Lucky Duck infrastructure (Clawdio-Pro on the Cloud).

runtimeDocker / Linux
platformZoho One
LLMsClaude · GPT · Gemini
channelsSlack · SalesIQ · Mail
deliveryAppliance · Cloud
supportHuman + AI escalation
vendorLucky Duck Productions LLC

Capabilities

What Clawdio-Pro actually does in production for the businesses running it today.

// CRM

Zoho CRM read + write

Lookups across Leads, Contacts, Accounts, Deals. Note + task creation. Linked event scheduling. Deal-stage transitions. Custom-field-aware updates.

// MAIL

Drafted + approved sends

Composes client-facing email drafts in Zoho Mail with the right context. Sends on explicit approval. Multi-from-address support. DKIM/SPF/DMARC compliant deliverability.

// BOOKS

Books + invoices

Recurring invoice generation. Payment tracking. Stripe + Zoho Payments + ACH. Bank reconciliation handoff. CPA-friendly chart-of-accounts mapping.

// DESK

Customer ops via Desk

Ticket capture, triage, response drafting, escalation routing. Cross-lane handoff to engineering when a request needs technical work.

// SLACK

Slack-native conversation

Per-client Slack workspace with bot + listener architecture. Approval gates, action confirmations, audit trail. Tiered command surface.

// CLAWDIO

AI escalation tier

The clawdio agent — front-house customer ops manager — handles client-facing follow-up, captures intent, and routes engineering work to humans via Desk tickets.

How to get it

Two delivery models. Same software, different operational fit.

→ Hardware

DuckBot Appliance

A Mini-PC shipped to your business with Clawdio-Pro pre-installed, Zoho One license bundled, ongoing managed service. White-glove install. Three hardware tiers (Refurbished, Standard, Premium).

  • On-premise; you own the hardware
  • Local data residency
  • One bundled monthly bill
  • Pilot pricing from $3,000 setup + $200/mo
DuckBot details →
→ Cloud

Clawdio-Pro on the Cloud

The same Clawdio-Pro software, hosted on Lucky Duck infrastructure. No client-side hardware. Faster onboarding, same managed service backing it.

  • Cloud-hosted; no hardware capex
  • Faster to onboard
  • Zoho One license bundled
  • Same ongoing managed service
Cloud details →

Architecture · the short version

For the technically curious. The full architecture is documented separately on request.

runtimeDocker compose# gateway, listener, bridge containers
host OSUbuntu 24.04 LTS# server-grade, headless
LLM providersAnthropic, OpenAI, Google# API-keyed, configurable
platform integrationsZoho One stack# CRM, Mail, Books, Desk, Projects, Campaigns, Analytics
channelsSlack, SalesIQ, Mail, web UI# multi-surface deployment
memory modelTOMP (markdown-substrate)# durable, human-readable, version-controlled
approval modelexplicit gates per action class# client-facing sends require human OK
escalationbot → AI → human# three-tier, all logged
data residencyon-prem (DuckBot) or US cloud# client choice
backup3-copy posture# local, off-box, off-site

Built and operated by Lucky Duck.

Clawdio-Pro is owned, developed, and supported by Lucky Duck Productions LLC in Klamath Falls, Oregon. Every deployment is backed by local human support plus an AI escalation tier. Talk to us.

Contact Lucky Duck Productions →